Every new HVAC system we install is backed by a 10-year warranty on our work and the materials we use. Keep up with one maintenance visit a year from Mayster, and you’re covered.
10 Years
Labor warranty on every new system install
Work + Materials
Our workmanship and the materials we install
1x a Year
Maintenance by Mayster keeps it active
5 Days
To let us know once you spot a problem
Your equipment also comes with the manufacturer’s parts warranty, on top of our labor warranty. Bryant equipment carries a 10-year parts warranty, and we handle the manufacturer registration for you, so there’s nothing extra to fill out.
Have Mayster service your system at least once a year. This is a requirement of the warranty.
Repairs or changes by another company void coverage on that work. Call us first.
Notify us within 5 days of finding a defect so we can get out and look at it.
Members get their yearly visit scheduled for them, so the warranty requirement takes care of itself. Silver includes 1 visit a year, Golden includes 2. Both come for a single or split system, starting at $20/month.
STEP 2
A Mayster tech comes out to look at the problem. You give us the first shot at it.
STEP 3
If it is covered, we repair it, replace it, or pay reasonable costs for the repair.
This is the exact language from the contract you sign with us.
1. The limited warranty is extended to the above named Owner or Owners (referred to collectively as “Owner”), while occupying the house as a resident during the coverage period.
2. Note to Owner: All homes go through a period of settlement and as the seasons change, periods of expansion or contraction will occur. As a result, the home will experience minor material changes which are unavoidable and are considered normal.
3. The Owner should also be aware that they are responsible for proper home maintenance such as maintaining contractor grades around the house. Damage caused by homeowner negligence, improper maintenance or changes, alterations or additions performed by anyone other than the Contractor, his/her employees, or subcontractors directed by Contractor is excluded from the warranty.
4. Contractor hereby warrants that the construction/HVAC work performed and materials used at the above location is free from defects for a period of 10 years from the date of substantial completion, date of commencement of use, or date of notice of completion, whichever occurs first.
5. This limited warranty is subject to the following conditions:
6. The Owner shall give the contractor the first opportunity to:
No. The 10-year labor warranty is included with every new system we install.
Have Mayster do maintenance on your system at least once a year, and call us first for any repairs.
Either one. Silver ($20/month) includes the one yearly visit the warranty requires. Golden ($30/month) adds a second visit plus bigger member discounts. Split-system plans are $25 and $35 a month.
No. The warranty stays with the owner named on the contract while they live in the home. It does not transfer to a new owner if the home is sold.
Your equipment carries a separate manufacturer parts warranty (10 years on Bryant equipment). Our labor warranty covers the work to fix it.
Work done by others is not covered, and it can void coverage on the parts of the system they touched.
Call us or book your yearly maintenance, and we’ll make sure your warranty stays active.
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